Editorial contact

Contact Cricuru: corrections, methodology and press.

Cricuru's editorial desk is reachable for corrections, methodology questions, press inquiries, partnership requests and responsible-play reports. Pick the route that matches the request — mixing editorial corrections with commercial pitches slows everyone down.

Channels

Where to send each kind of request.

Editorial

Corrections and methodology

Spotted a stale squad, a wrong venue number, a misattributed quote? Send the page URL, the claim, and the source you'd like us to verify against.

Press

Press and media

Interviews, byline queries, podcast appearances and syndication. We answer press requests within five working days when we can verify the outlet.

Partnership

Commercial and partnerships

Affiliate integrations, sponsored editorial series, tournament tie-ups. Commercial pitches are routed separately from editorial corrections.

Trust

Responsible-play reports

Use the responsible-play page for anything involving player safety, helpline listings or jurisdiction questions.

Operator

Customer-care and account help

For app, login, wallet, KYC or account-deletion questions, use the customer-care route — the editorial desk is not the support channel for operators.

Legal

Legal correspondence

Legal notices, takedown requests and rights queries are handled via the contact form with the subject line starting "Legal".

Form

Send a message.

Submitting this form opens the verified operator route. The desk reads each submission; commercial pitches do not affect editorial selection logic.

Response times

What to expect after you write.

24h

Editorial corrections

Material errors are acknowledged the same business day and corrected with a dated note.

5d

Press inquiries

Press requests are answered within five working days when the outlet is verifiable.

10d

Partnership

Commercial pitches are reviewed on a ten-day cycle. We reply even when the answer is no.

Same day

Trust & safety

Responsible-play and safety-related messages are prioritised the same day they are received.

Contact FAQ

Five questions readers ask the Cricuru desk.

How do I send a correction?

Use the contact page. Include the URL of the article, the line that needs review and the source for the correction. The desk reads every message.

Can I send a story tip?

Yes. The contact page accepts tips. Use the published email for sensitive material; the desk treats tips under the editorial-policy standards.

Does Cricuru accept sponsored posts?

Cricuru publishes independent editorial guidance only. Sponsored content is not published on the editorial site.

How long does it take to get a reply?

Replies depend on volume. The desk triages corrections first, then story tips, then general enquiries.

Can I send a press release?

Press releases are read but not republished. Where the release is operationally relevant — fixture change, league schedule, operator-side policy — the desk may summarise it on the relevant editorial page.

Do you accept anonymous tips?

Yes. The contact page accepts anonymous tips; for sensitive material, use a method that protects your identity. Cricuru does not require a name or contact to consider a tip.

Message types

Five message types the desk accepts.

The Cricuru editorial desk accepts five kinds of message: corrections, story tips, methodology questions, press releases and general enquiries. Corrections are triaged first: include the URL of the article, the line that needs review and the source for the correction. Story tips come second: the desk reads every tip and uses the editorial-policy standards to triage. Methodology questions are third: the desk uses the published methodology as the source of truth and answers against the same standards the desk publishes. Press releases are read but not republished: where the release is operationally relevant — a fixture change, a league schedule, an operator-side policy — the desk may summarise it on the relevant editorial page. General enquiries come last and are answered against the published editorial-policy and the desk's verification cadence. The desk does not handle operator-side issues — those go through the operator's verified support channel. The desk does not sell tips or run paid contests. The desk is an editorial desk; the desk reads every message.

More pitfalls

Five more pitfalls worth flagging on this topic.

Sending an operator-side issue through Cricuru

Cricuru is an editorial desk. Operator-side issues — bonus credits, withdrawal, KYC — go through the operator's verified support channel.

Skipping the URL when sending a correction

Include the URL of the article, the line that needs review and the source for the correction. The URL is the input; the line is not.

Ignoring the triage order

The desk triages corrections first, then story tips, then general enquiries. The triage order is the input the desk uses; do not skip it.

Sending a press release for republication

Press releases are read but not republished. Where the release is operationally relevant, the desk may summarise it on the relevant editorial page.

Reading the contact page as a customer-care line

The contact page is the editorial-desk inbox. Operator-side customer-care is run by the operator.

Common pitfalls

Six pitfalls the Cricuru desk flags on this topic.

Sending an operator-side issue through Cricuru

Cricuru is an editorial desk. Operator-side issues — bonus credits, withdrawal, KYC — go through the operator's verified support channel.

Skipping the URL when sending a correction

Include the URL of the article, the line that needs review and the source for the correction. The URL is the input; the line is not.

Ignoring the triage order

The desk triages corrections first, then story tips, then general enquiries. The triage order is the input the desk uses; do not skip it.

Sending a press release for republication

Press releases are read but not republished. Where the release is operationally relevant, the desk may summarise it on the relevant editorial page.

Skipping the anonymous-tip option

The contact page accepts anonymous tips. For sensitive material, use a method that protects your identity.

Reading the contact page as a customer-care line

The contact page is the editorial-desk inbox. Operator-side customer-care is run by the operator.

How Cricuru covers the contact page.

Cricuru's contact page is the editorial-desk inbox, not a customer-care line. It walks through the kinds of message the desk accepts — corrections, story tips, methodology questions — and what the desk cannot resolve.

Our sources: Cricuru's own published editorial standards; Cricuru's published correction policy; Cricuru's published triage order. Where a methodology changes, the change is dated.

What Cricuru does not publish: a customer-care line, a credential capture, or any output that frames an editorial-desk message as an operator-side channel. The desk reads every message; operator-side issues go through the operator.

Verification cadence: per-feature refresh on a published contact change; a quarterly review of the contact panel; an editor's note when the triage order changes.

What changes when Cricuru updates the editorial-desk triage order: the contact page is updated; the triage-order note is refreshed; the message-type list is updated. Cricuru publishes an editor's note when the triage order changes.

What to watch next: a published triage-order change; a reader-reported contact-page question; a new message type. The next contact refresh carries the update.

Why this matters: the editorial desk is the input that decides whether corrections and methodology questions are read. The triage-order step — corrections first, tips second, general enquiries — is what the reader can rely on.

How to use this page: (1) prepare the correction, the tip or the methodology question; (2) send it through the contact form; (3) check the desk's reply under the published triage order. The desk reads every message.

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